Q: I'm a Military Parent, do I qualify for Military Fare?
A: You are eligible for military fares if you are traveling with your son or daughter or listed on their travel orders. You may also purchase tickets for your military son or daughter with your credit card by creating an account under your name and setting your status to "parent."
Q: Does my Military ID serve as a Passport?
A: No, you should get a passport for your home country and required visas for the countries you are travelling to.
Q: Who qualifies for a military fare?
A: SEE ELIGIBILITY PAGE
Q: What is a military discount and are they always available?
A: Military fares are offered by the airlines to active duty, active reserve, national guard and dependents. Airlines offer military fares, which are set-aside for most flights. These fares are often discounted up to 65% and are for leisure travel. These fares can range from 20% - %50 depending on the flight. There are times, in which certain flights will not carry a military discount and/or limit the number of seats available. In this case, We will continue to search for the next lowest fare. In addition, by purchasing a military fare ticket airlines often waive checked bag fees, cancel fees and change fees. There are limited military seats available on each flight so we suggest that you purchase your ticket sooner than later.
Q: Does my family qualify for the military fare?
A: Yes. Any dependent (spouse, son, and daughter) can take advantage of these fares. Just make sure they present their dependent id upon arrival at the airport.
Q: Can my dependent fly without the active duty member?
A: Yes. Just make sure they have their dependent id or proof if their sponsor's military status (orders, copy of their id...)
Q: Are there other sites that offer military discounts?
A: There are many sites that CLAIM military discounts, but as of date they only offer what is available to the general public. MilitaryTravel.com is the only site that offers these fares. Make sure you see an option for "Adult Military" or "dependent" to ensure a military fare is being searched for:
Q: How can I make changes to my ticket?
A: If you need to cancel exchange or make changes to your ticket you can call us at 1-888-874-7404 for assistance. Most airlines charge up to $150 to make changes to a ticket. Our customer service must comply with this charge and will have little power to waive it. . However, we have found that military members have better luck if they call the airlines directly when it comes to getting these fees waived.
Q: What makes MilitaryTravel.com system special?
A: Besides searching for the military fare MilitaryTravel.com offers real-time fare searches and more flight options (dates/times.)
Q: Can I call the airline directly and receive the same military fare?
A: Yes, but MilitaryTravel.com has found that the airlines traditionally will not quote the military fares. The airline agent must conduct a special search for the fare, which often doesn't happen. Further, they will normally only quote limited departure/arrival options.
Q: Do I need to verify my military status before buying my ticket?
A: No. The airline will ask for your military identification once you arrive at the airport. If you don't have your id a set of orders will also work with a driver's license.
Q: Why is there a $25.00 service fee for each ticket?
A: Since we utilize a special system that allows for the search of a military fare, which incurs a fixed cost per ticket. We hope that your military savings is more than this fare. We encourage you to check other fares before purchasing your ticket.
Q: Do airlines charge service fees?
A: Yes. See the chart below for the current fees. Some fees are cheaper than our fee; however, the overall fare may be more expensive.
Check out average service fees from carriers:
Q: Why do other on-line sites charge a smaller service fee for airline reservations?
A: Most on-lines sites such as Expedia, Orbitz, and Travelocity make their money on hotel reservations. They are able to purchase large blocks of hotel rooms and sell them back to the consumer at a mark-up. Example: A hotel room that normally costs you $100 may only be $75 per night on Hotels.com even though they purchased the room at a volume rate of $45 per night.
